Transform the communication experience with your customers through RCS
Smart Messaging is Timestamp's programmatic messaging platform, built to connect organisations with their customers reliably, securely and at scale. Whatever the channel the customer prefers, whether SMS, RCS, email, with integrations also available for WhatsApp or Viber, what matters most is that the message reaches its destination quickly and dependably.
Originally created as a one-time-password and transactional messaging engine for the banking sector, the platform has evolved into a fully multichannel solution. It now supports a wide range of use cases across multiple industries, from critical operational notifications to large-scale, segmented customer communication.
One platform, every channel, one outcome
Organisations communicate with their customers across many touchpoints, but the goal is always the same: to deliver the right message, to the right person, at the right moment, with complete confidence that it arrives. Smart Messaging is an multichannel platform, not simply a multichannel one. It brings every messaging channel together under a single integration, a single point of control and a single source of reporting.
The platform integrates with corporate systems through API or standard integration, handles high transaction volumes without queuing or service degradation, and delivers messages in milliseconds. It is designed for environments where availability and speed are not negotiable.
WHAT WE DELIVER — CAPABILITY PILLARS
What Smart Messaging delivers
Multichannel Communication
Verified and Secure Messaging (RCS)
Critical Notifications and Transactional Messaging
Certified Messaging
Mass and Segmented Campaigns
Digital Signature and Contract Workflows
Conversational RCS
WHY TIMESTAMP — DIFFERENTIATORS
Why choose Smart Messaging
Built for security and trust
The platform is secured on a Hyperscaler with redundancy across two separate regions in Spain and an additional layer in Germany. It complies with DORA regulations, ENS High Level, ISO 27001, and ISO 22301, ensuring the certifications required for high-security messaging services.
Speed and scale without compromise
Messages are delivered in milliseconds and the platform sustains very high transaction volumes without queuing or slowdown, making it suitable for the most demanding operational scenarios.
Autonomy through a complete control panel
Clients manage their own messaging through an intuitive interface: launching campaigns, uploading content, tracking message status by date and channel, and accessing full reporting and billing. This autonomy operates independently of the API integration, giving teams direct control over their communications.
A flexible commercial model
Alongside the dedicated environment model, the platform supports a distributed, pay-per-message approach designed for organisations with lower volumes, broadening the range of clients the solution can serve.
WHO WE SERVE — SECTORS
Sectors we serve
Smart Messaging supports organisations across a range of sectors, each with distinct communication needs:
Banking and Financial Services
The largest concentration of platform usage, spanning secure transactional messaging, verified communications and emerging use cases such as contract signing and conversational channels.
Public Sector
High-volume institutional notifications, including tax, emergency and other government communications that require reliability and traceability.
Retail
Marketing campaigns, loyalty programmes and customer engagement, with growing potential in conversational and personalised messaging.
Healthcare
Appointment, operational and notification messaging where timeliness and accuracy are essential.
Transport and Logistics
Delivery notifications, operational alerts and customer-facing communications at scale, including dynamic, personalised message formats.
Success Cases
Continue exploring Timestamp results
Interactive Forms Reduced Order Management Errors by 80%
Discover how a consumer goods distribution company reduced order management errors by 80% with a Smart Messaging solution featuring enriched messages and interactive forms.
Interactive Calendar Increased Participation in Cultural Events
Discover how a cultural organisation increased event participation with a Smart Messaging solution that centralises the agenda, shares up-to-date information and provides personalised recommendations.
Deep Links Increased Engagement with the Banking App by 60%
Learn how a company in the banking sector increased engagement with its mobile app by 60% through Smart Messaging, using deep links and personalized communications.
Secure Tax Payment with Digital Identification Increased Tax Collection
Discover how a public administration entity increased tax collection with Smart Messaging integrated with electronic identification, making payments more secure, faster and more accessible.
Discount Codes via Message Increased Conversion by 25%
Discover how a company in the optics and eye care sector increased conversion by 25% with a Smart Messaging solution that simplifies access to discount codes and automates campaign follow-up.
Rich Messages Improved Debt Recovery by 35%
Real-Time Notifications Increased Passenger Loyalty by 35%
Learn how a railway transport company increased passenger loyalty by 35% with Smart Messaging and real-time notifications throughout the journey.
Segmented Campaigns Increased Advertising Effectiveness by 65%
Discover how an international fashion retailer increased campaign effectiveness by 65% with Smart Messaging, delivering personalised communications, targeted promotions and relevant content for every customer.
Digital Signature via Message Reduced Closing Time by 30%
Discover how a company specialising in electronic signature solutions reduced transaction completion times by 30% with Smart Messaging, streamlining digital document signing while strengthening security and regulatory compliance.