Optimise your IT operations and master your enterprise content with a Platinum Partner backed by more than 26 years of OpenText expertise.
From Friction to Growth - Beyond the Integration Chaos
As a Platinum Partner for 26 years, Timestamp has delivered 300+ IT Management projects across 21 countries with OpenText, a global leader in information management. This alliance is a cornerstone of our strategy to drive digital transformation, with advanced solutions in IT Operations Management (ITOM) — our area of greatest expertise — alongside extensive capabilities in Enterprise Content Management (ECM).
Through deep technical and functional expertise and a proven track record of successful implementations, we help our clients optimise operations, reduce IT infrastructure complexity, and accelerate their evolution toward more efficient, intelligent environments.
Over 26 Years of Experience in OpenText Technologies
Our relationship with OpenText goes far beyond certification. For more than 26 years, we have built deep functional and technical expertise across the OpenText ecosystem, developed proprietary implementation methodologies, and established a highly qualified team focused on delivering measurable business outcomes.
As an OpenText Platinum Partner, Timestamp is recognised as one of Europe’s leading implementation specialists. As OpenText evolves its cloud and AI strategy, our expertise evolves with it, with a strong focus on AI-powered Observability and Service Management and the adoption of AIOps across complex IT environments.
We help organisations modernise IT operations through OpenText solutions for service management, network operations, observability, automation, and AI. By leveraging capabilities such as OpenText AI Operations Management and Aviator AI, we enable more proactive operations, faster root-cause analysis, improved self-service, and greater service desk efficiency.
Our expertise also extends to intelligent document and information management, helping organisations connect, govern, and automate business information. Each year, our team renews more than 80 OpenText certifications, ensuring our professionals remain current with the latest releases, AI capabilities, and best practices.
OpenText Solutions, Applied to Your Business
Explore the OpenText solutions where Timestamp drives projects across different areas, from IT operations to enterprise content management.
IT Operations Management (ITOM)
Our area of greatest expertise. With a highly certified team and a strong track record across all sectors, we have delivered 300+ IT Management projects across 21 countries, including 76 ITSM implementations in 15 countries and 200+ APM/IT Discovery projects in 12 countries. We help clients transform how they manage IT services by automating processes, reducing incidents, and enhancing the quality of service delivered to both internal and external users.
OpenText Service Management (SMAX)
OpenText Universal Discovery and CMDB
Enterprise Content Management (ECM)
OpenText is the global leader in enterprise content management. Its solutions enable organisations to centralise, control, and automate the entire lifecycle of corporate documentation: from capture and classification to storage, distribution, and compliant archiving. At Timestamp, we offer consulting and implementation services for the main OpenText ECM solutions, with a special focus on integration with enterprise platforms such as SAP and Salesforce.
OpenText Content Management
OpenText VIM : Vendor Invoice Management
OpenText Extended ECM for SAP Solutions
OpenText Extended ECM for Salesforce
Where OpenText Makes the Difference
Our OpenText practice supports organisations facing complexity in IT operations and document-intensive processes, including:
- Enterprises consolidating ITSM, ITAM, and ESM onto a single service management platform
- Organisations seeking to automate Level 1 IT support with generative AI, while respecting access controls and governance
- IT teams that need an accurate, automated CMDB as the foundation for change management and compliance
- SAP environments looking to automate supplier invoice processing at high volume
- Companies that need to govern the full document lifecycle under strict regulatory requirements
- Businesses extending content management natively into SAP and Salesforce processes
WHY TIMESTAMP
A Partner That Combines Certification With Real Delivery
Platinum Partner status in both IT Operations Management and Application Delivery Management
Among the top implementers in Europe, a distinction achieved by only 15% of partners worldwide
More than 26 years of accumulated functional and technical knowledge in the OpenText ecosystem
Proprietary implementation methodologies refined across projects in every sector
190+ OpenText certifications renewed every year, keeping our specialists current
Deep integration expertise with enterprise platforms such as SAP and Salesforce
From Complexity to Control
With Timestamp as your OpenText partner, you reduce IT infrastructure complexity, automate the processes that consume your teams' time, and bring order and compliance to your enterprise content. The result is more efficient operations, faster service delivery, and a technology foundation ready for what comes next.
Success Stories
Explore Timestamp’s Success Stories
How Logista transformed user service with OpenText Service Management (SMAX)
Discover how Logista transformed user service with OpenText Service Management, creating a more digital, integrated, and scalable corporate platform.
Allied Motion Modernizes its IT Service Desk with OpenText SMAX
Discover how Allied Motion modernized its IT service desk with OpenText SMAX, increasing service desk adoption by 90% and accelerating issue resolution.
NCBA Bank Kenya Halves its Issue Resolution Time with OpenText SMAX
Discover how NCBA Bank Kenya transformed IT service management with OpenText SMAX, cutting issue resolution time by 50% and improving operational efficiency.
